Powered by our Operational Excellence programme that has been designed to create a positive, customer-focused mindset that embraces problem solving and leadership skills.

Three pillars, one outcome.

Along with a commitment to a positive culture that focuses on customer needs and empowering our staff to become better versions of themselves, ‘Operational Excellence’ is based on three primary pillars:

1 - Process Improvement

2 - Operations Management

3 - Workplace Organisation

World class performance, locally.

Operational Excellence isn't given, it's earned. Each of our nationwide depots is enrolled in a six-week programme, with each being provided with all the tools and techniques to drive performance.

With regular check ins with senior management and live reporting via custom built dashboards, our people are continually supported to deliver a world class rental experience.